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Frequently Asked Questions

Pre-order FAQ

Everything is currently in production! Pre-orders are estimated to ship on Nov 1, 2022. We’ll keep you updated via email on a regular basis with the progress of your order.

You can request a full refund at any point before your order ships. And once you receive your order, if you don’t love it, you can return it at no cost to you for a full refund within 30 days of receiving it. And to top it off, all products come with a 1 year guarantee so you can be confident that you’re purchasing quality products that will last.

Yes! Our products are backed by a 90 day warranty. And you get a 1 year extended warranty when you register your product below.  If anything happens to your snack spinner within your warranty time, please follow the instructions here.

1 year product warranty registration

Yes. If you already own a Snack Spinner, it will work with your new lunchbox. You can also mix-and-match different colors of your choice!

We conservatively say that it fits half a sandwich (to manage expectations). But depending on the size of the sandwich (or how you slice it) it can technically fit some whole sandwiches. The size of the compartment is: 4.25” (H) x 3.5” (W)

GoBe is designing a lunch bag that will fit it perfectly. Stay tuned for that announcement in the next few months! Other than that, the Lunchbox doesn’t fit in most lunch bags. The only one we know for sure that it fits into is the Bentgo lunch bag. If you would like to check if it fits in your lunchbag, the dimensions are 8.5” (H) x 11” (W) which is the same as a full-size sheet of printer paper.

All materials are FDA approved and RoHS Compliant, meaning they are BPA, BPS, PVC and Phthalate free! We work hard to use only the best materials in our products. 

The Large Snack Spinner and Lunchbox are made primarily from plastic #5 (considered one of the safest polymers for humans since it doesn’t leach chemicals even at higher temperatures). Inside the Snack Spinner button mechanism we use a very stiff, food-safe plastic called POM and a Stainless Steel spring.

Yes! They are top-rack dishwasher safe. We know you’re busy so we make all our products easy to clean!

The Large Snack Spinner and the Lunchbox are designed for your school-aged kids (pre-school and grade school).

The Snack Spinner and Lunchbox are made with sturdy, high quality materials, and were engineered to resist everything a kid can throw at them. Our testing included 10x drop-testing in the lab; so you can be confident your product will last. 

If you have any problems or if your product breaks, you can always email us at hello@gobekids.co and we'd be happy to help!

We're working on this. Stay tuned for more information!

Snack Spinner FAQ

Orders placed now will ship the same day or the next business day! We use USPS to ship our Snack Spinners and delivery can be expected around 2-5 business days after you receive your shipping notification.

For pre-orders of the Large Snack Spinner and Lunchbox, we expect to ship on November 1, 2022.

The Original Snack Spinner is 6 inches in diameter and 1.6 inches deep.

Each snacking compartment holds about 1/4 cup of solid food. For example, one compartment holds about five large strawberry slices (a whole large strawberry won't fit without being sliced up first).

The new Large Snack Spinner is twice as big, measuring 8.2 inches in diameter and 2.1 inches deep.

Each standard snacking compartment in the Large Snack Spinner holds 1/2 cup of solid food. It also includes one double-wide compartment that is large enough to hold a half sandwich.

If you don't love your purchase, please contact us within 14 days of receipt to arrange for a replacement or return for a refund. You can read more about our return policy here

Yes! The Snack Spinner is backed by a 90 day warranty. Product warranties will be increased to 1 year when you register your product below.  If anything happens to your snack spinner within your warranty time, please follow the instructions here.

1 year product warranty registration

All materials are FDA approved and RoHS Compliant, meaning they are BPA, PVC and Phthalate free! We work hard to use only the best materials in our products. 

The Snack Spinner is made primarily from plastic #5 (considered one of the safest polymers for humans since it doesn’t leach chemicals even at high temperatures). Inside the Button mechanism we use a very stiff, food-safe plastic called POM and a Stainless Steel spring.

Your snacks in the Snack Spinner will stay separated and will not spill from one compartment to another as long as they are a solid consistency!

We recommend you pack dry or moist solid foods in the Snack Spinner, but stay away from snacks with a more liquid consistency like apple sauce. Some examples of snacks that work well in the Snack Spinner are: cheerios, gold fish, strawberries, grapes, pineapple, blueberries, oranges, mango, animal crackers, cheese and pretzel sticks!

Yes! It’s top-rack dishwasher safe. We know you’re busy so we made the Snack Spinner easy to clean!

We rarely offer discounts. Be sure you're following us on our social channels to stay in the loop if we do offer anything in the future @gobekids.co! You can also sign up for our emails to stay in the loop here.

We recommend kiddos ages two and up use the Snack Spinner! The original Snack Spinner was designed specifically for 2 year olds and many people find the original Snack Spinner to be too small for their school-aged kids (meaning the compartments aren’t big enough)…so we recently launched the Large Snack Spinner which holds 2x as much! Check out this page to compare the sizes and decide which works best for you.

No. The Snack Spinner moves only one compartment at a time when you press the button. If your kiddo wants to get to the bananas that are three compartments away, they will press the button three times to get there!

It’s not hard. It shouldn't be hard for your little one to push if they are 2+ years old! If they are too small you can help them press the button to build up muscle and coordination to use it sooner!

The Snack Spinner is made with sturdy, high quality materials, and was tested extensively in the lab. With regular use and treatment, your Snack Spinner will hold up to your toddler! If you have any problems or your Snack Spinner breaks, you can always email us at hello@gobekids.co and we'd be happy to help you out!

Canadian customers can buy Snack Spinners through our partner, 6 Monkeys.

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